- Section 0: Course Introduction
- Section 1: In Office Donations
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Section 2: Finding & Managing Donors
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Section 3: Payment Methods
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Section 4: One Time Donations
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Section 5: Subscriptions & Pledges
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Section 6: Tax Receipts & Communication
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Section 7: Orphan Sponsorship (OSP)
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Section 8: Final Assessment & Certification
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0.1: Welcome & How This Course Works
Welcome to Odoo Fundamentals for Donor Relations. This introduction explains how the training is structured, expectations for accuracy, how to use the training environment, and when to escalate questions to a supervisor/core team member.
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1.
If you are unsure while helping a real donor, what should you do?
2.
Where should you complete practice exercises from this training?